Release Notes for McAfee Security for Microsoft Exchange software version 7.6 (Beta)

About this document

Thank you for using McAfee® Security for Microsoft Exchange software version 7.6. This document contains important information about this release. We strongly recommend that you read the entire document.

CAUTION: McAfee strongly recommends that you use any pre-release software in a test environment only. We do not support automatic upgrading of a pre-release version of the software. To upgrade to a production release of the software, you must first uninstall the existing version of the software. McAfee Security for Microsoft Exchange software version 7.6 (Beta2) expires on April 30, 2011.

What's new in this release?

This Beta 2 release of McAfee Security for Microsoft Exchange 7.6 has the following new features:

For detailed information on these new features, refer the Product Features section.

Product features

New and updated features in the current release of the software are described below:

Increased protection to provide the best protection

  • McAfee Global Threat Intelligence file reputation — For cloud-based real-time malware detection. McAfee anti-virus technology with McAfee GTI technology blocks viruses and malicious code threats and offers real-time security using a combination of signature and behavior analysis with community threat intelligence. It drills down to find threats using advanced heuristics and generic detection. It even finds and blocks new viruses before they are detected with the latest .DAT signatures.
  • McAfee Global Threat Intelligence message reputation — For significantly increased spam detection through our Global Threat Intelligence based cloud offering. The additional knowledge provided by McAfee Global Threat Intelligence message reputation data enables appliances and services to more accurately filter communications and protect electronic communications and transactions between people, companies and countries.
    NOTE: Enabling Global Threat Intelligence technologies such as file and message reputation involve a network based lookup, and might result in latencies depending on your test environment’s internet connectivity speed and bandwidth.
  • McAfee Stack Upgrade — Latest McAfee Agent/Engine for the best protection.

Product Improvements

  • Installation
    • Install only the required components on a particular server role.
    • Two built-in configuration profiles.
  • ePO Installation

    Install only the required components on a particular server role.

  • Silent Installation

    Install only the required components on a particular server role.

  • Role based Modification

    McAfee Security for Microsoft Exchange will detect the modified exchange server role and required components will be added.

  • Performance

    Significant improvements in On-demand and Transport scan.

  • Product Health Alerts

    Product alerts around error scenarios such as DAT/Engine download failure, Anti-Spam Rules Update failure and so on.

  • Rich Notifications

    Enhanced notification options such as notifying internal/external recipients and senders, HTML format support for disclaimers.

  • Additional Features
    • Forward quarantined items to administrator or any email address.
    • View quarantined items from the Detected Items page.
    • Regular expression support for Content scanning.
    • Import or export blacklists and whitelists.
    • Actual banned word or phrase in the detected items report.
    • Allow/block the sender from detected items.
    • Exclusion of Mailbox scanning.
  • Usability
    • Search improvements in detected items report along with regular expression support.
    • Graphical user interface for Anti-Spam proxy settings.
    • Restore default built-in configuration profiles from the user interface.

Single product support for all Exchange versions

Microsoft Exchange Server versions — 2003, 2007, and 2010

Features not supported in this Beta release

  • Direct upgrade from older GroupShield for Exchange versions 7.0.1/7.0.2
  • Repairing the McAfee Security for Microsoft Exchange software
  • Automated Product Health Alert notifications using ePO 4.0
  • Support for McAfee Quarantine Manager

Known issues

Known issues in this release of the software are described below:

  • Reference ID: 526180

    Issue: On-demand Scan deleted samples greater than 10MB, instead of cleaning the samples. This was due to the default settings limitation set to 10MB in the Microsoft Exchange 2010 Client Access Server’s "WEB.CONFIG" file.

    Workaround: In the WEB.CONFIG file, modify the following values in all the CAS servers to the required size:

    • maxAllowedContentLength
    • EWSHttpsBinding | maxReceivedMessageSize
    • EWSWSSecurityBinding | maxReceivedMessageSize
    • Default Path: C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\ExchWeb\ews\web.config
  • Reference ID: 533556/649758

    Issue: On-demand scan fails to scan the mailbox on Microsoft Exchange Server 2010.

    The following event was logged in the Event Viewer:

    Microsoft.Exchange.Configuration.Tasks.ManagementObjectNotFoundException: User or group "%USERDNSDOMAIN%\McOD_<ComputerName>" wasn't found. Please make sure you've typed it correctly.

    Workaround: Perform the following task on all the McAfee Security for Microsoft Exchange servers (MailBox role):

    1. From the command prompt, navigate to the C:\Program Files(x86)\McAfee\MSME\bin folder.

    2. Execute the following command:

      ConfigureX64.exe CreateODUser

    3. This creates a McAfee Security for Microsoft Exchange user (McOD_<ComputerName>) in the Active Directory users. This user will be displayed in the Exchange Management Console | Recipient Configuration | Mailbox, whenever the next on-demand scan is scheduled.

  • Reference ID: 630448

    Issue: When the McAfee Security for Microsoft Exchange product debug path is set to NULL, it results in a store crash and the store service fails to start.

    Workaround: Do not leave the debug path blank.

  • Reference ID: 647017

    Issue: McAfee Global Threat Intelligence file reputation with sensitivity level set to Medium fails to scan for the first time.

    Workaround: Restart McAfee Security for Microsoft Exchange Service.

  • Reference ID: 650600

    Issue: On an Exchange SCC cluster, when you apply a McAfee Security for Microsoft Exchange policy, the Postgres db path gets modified and process fails to load.

    Workaround:

    1. Take a backup of McAfeeconfig.xml under McAfee\MSME\config folder.

    2. Before bringing the McAfee Cluster Framework resource online, edit McAfeeconfig.xml.

    3. Search for MaxQuerySize, and set the Path = " ".
    4. Set the Path to NULL.
      NOTE:
      • The Path displays the location selected for the local database during installation.
      • If McAfeeconfig.xml is edited using notepad, the file has to be saved in the Unicode format.
  • Reference ID: 627679

    Issue: UnInstallation of McAfee Anti-Spam fails when McAfee Security for Microsoft Exchange is uninstalled first.

    Workaround: Uninstall McAfee Anti-Spam Add-on first.

  • Reference ID: 631462

    Issue: On Windows 2008 Server with Exchange SCC cluster, McAfee Security for Microsoft Exchange resource fails to come online.

    Workaround: Follow the instructions in KB 53396.

  • Reference ID: 640152

    Issue: If an email is sent to two or more mailboxes, where one of the mailboxes is excluded, then the email does not get scanned. However, if Transport Scanning is enabled, all the emails will be scanned.

    Workaround: No workaround available. This will be fixed in the next release cycle.

  • Reference ID: 646338

    Issue: McAfee Security for Microsoft Exchange installation fails when an exported configuration file is used.

    Workaround:
    • Install McAfee Security for Microsoft Exchange without using the Export Configuration option.
    • You can import the product configuration using the Import/Export in the product UI .
  • Reference ID: 651708

    Issue: If you modify McAfee Security for Microsoft Exchange Installer and then add McAfee Anti-spam add-on, Anti-spam fails to scan spam.

    Workaround: Restart Microsoft Exchange Transport Service.

  • Reference ID: 651811

    Issue: Unable to change the action for File Filtering rule, when McAfee Security for Microsoft Exchange web browser interface is accessed using IE 8.0.

    Workaround: No workaround available. This will be fixed in the next release cycle.

  • Reference ID: 651956

    Issue: Repeated notifications are sent by Product Health Alerts regarding database disk space availability, if McAfee Security for Microsoft Exchange is managed through ePolicy Orchestrator.

    Workaround: From the product UI, under Settings and Diagnostics, select Detected Items. In the section Local Database, for Disk size check interval (minute), set the value to the maximum required.

Installing McAfee Security for Microsoft Exchange

This section describes the process of installing McAfee Security for Microsoft Exchange.

System Requirements

Before you install McAfee Security for Microsoft Exchange ensure that your server meets these requirements:

Components Requirement
Operating System
  • Microsoft Windows 2003 Standard/Enterprise Server (32--bit)
  • Microsoft Windows 2003 Standard/Enterprise Server R2 (32-bit)
  • Microsoft Windows 2003 Standard/Enterprise Server (64-bit)
  • Microsoft Windows 2003 Standard/Enterprise Server R2 (64-bit)
  • Microsoft Windows 2008 Standard/Enterprise Server SP2 (64-bit)
  • Microsoft Windows 2008 Standard/Enterprise Server R2 (64-bit)
Microsoft Exchange Server
  • Microsoft Exchange Server 2003 with Service Pack 2
  • Microsoft Exchange Server 2007 SP2/SP3
  • Microsoft Exchange Server 2010
  • Microsoft Exchange Server 2010 SP1
Browser
  • Microsoft Internet Explorer 7.0, 8.0
  • Mozilla Firefox 2.0 or later
McAfee Agent
  • MA4.5 P2
Processor
  • Intel x86 architecture-based processor (only for Exchange Server 2003)
  • Intel x64 architecture-based processor that supports Intel Extended Memory 64 Technology (Intel EM64T)
  • AMD x64 architecture-based processor with AMD 64-bit technology
Memory
  • Microsoft Exchange Server 2003 - Minimum: 1 GB RAM (Recommended: 2 GB RAM)
  • Microsoft Exchange Server 2007 - Minimum: 2 GB RAM (Recommended: 4 GB RAM)
  • Microsoft Exchange Server 2010 -Minimum: 4 GB RAM (Recommended: 4 GB RAM for all individual roles and 8 GB for multiple roles)
Disk space 740 MB minimum
Network 10/100/1000 Mbps Ethernet card
Display 1024 x 768
McAfee ePolicy Orchestrator Versions 4.0 and 4.5

Standard Installation

Use this task to install McAfee Security for Microsoft Exchange. During standard installation, a wizard appears leading the installation process through a series of instructions you must follow.

NOTE:
  • Close all the Windows before installation.
  • Exchange services will stop/restart during the installation process.
  1. Using an administrative account, log on to the Exchange server.
  2. Create a temporary directory on your local drive.
  3. Download the archive MSME76Beta2EN.zip and extract it to a temporary directory you created.
  4. Using Windows Explorer, navigate to the folder where you copied the installation files and from the Setup folder, double-click setup_x86.exe or setup_x64.exe depending upon the operating system architecture. The Welcome to McAfee Security Service for Exchange installation dialog box appears.
  5. Click Next. The Exchange Server Role Detection dialog box appears.
  6. In case of Exchange Server 2003, select the exchange server role you want to install and click Next. In Exchange Server 2007/2010 the installer will detect the role automatically. The Setup Type dialog box appears.
  7. Select the desired installation type from these options:
    • Typical — To install the common application features with standalone user interface.
    • Complete — To install all application features with standalone and web-based user interface.
      NOTE: McAfee recommends you to install McAfee Security for Microsoft Exchange using the Complete installation type.
    • Custom — To select which application features you want to install and where to install. This is recommended for advanced users.
      NOTE: If you want to change the default installation folder, you must select Custom install option, then click the Change button and select the Destination folder.
  8. From the End User License Agreement dialog box, select I accept the terms in the license agreement, then click Next. The Beta/Field Test dialog box appears.
  9. Click OK. The Additional Configuration Settings dialog box appears.
  10. Select Import Existing Configuration if you want to use the existing McAfee configuration file (.cfg).
  11. From Select Quarantine Mechanism, you can select:
    • Local Database — To quarantine detected items in the local storage. Click Browse to select a different folder.
    • McAfee Quarantine Manager — To quarantine detected items in the McAfee Quarantine Manager server, specify the Server IP Address, Port number and Callback Port number of the McAfee Quarantine Manager server.
    • Administrator Email address — To configure the administrator emails for notifications or reports. You can also configure this later after installation from the Settings and Diagnostics | General tab.
  12. Click Next. The Set Protection Profile dialog box appears. The options available are:
    • Default — Select this option for maximum performance with optimum protection.
    • Enhanced — Select this option for maximum protection.
    • Use Existing — This option will be enabled if you had imported the existing configuration and the other options Default and Enhanced will be disabled by default.
  13. Click Next. The Create Desktop Shortcut dialog box appears.
  14. Click Next. The Ready to Install the Program dialog box appears. A summary displaying the installation configurations appear before installing the software.
  15. Click Install. The Installing McAfee Security for Microsoft Exchange dialog box appears, displaying a progress bar indicating the features being copied, initialized, and installed.
  16. In the InstallShield Wizard Completed dialog box, select an option from the following:
    • Launch Standalone User Interface— Opens McAfee Security for Microsoft Exchange standalone user interface.
    • Show the readme file — Opens the McAfee Security for Microsoft Exchange release notes (This Readme.html file).
    • Update Now — Starts an immediate product update.
    • Show the Windows Installer log — Opens the Microsoft Windows Installer Log application. This is not applicable on a 32-bit computer.
      NOTE: McAfee TransportScan Agents take a minute to load after the installation is complete.
  17. Click Finish. Upon successful installation, the following are available from the Start | Programs | McAfee | Security for Microsoft Exchange menu:
    • Product Configuration— To launch the McAfee Security for Microsoft Exchange standalone user interface.
    • Product Configuration (Web Interface) — To launch and manage McAfee Security for Microsoft Exchange using a web browser.
      NOTE: To launch the McAfee Security for Microsoft Exchange (Web) user interface, you must install IIS role services - ISAPI filters and ISAPI extensions. This will be available when you select the option Complete as the installation type or Custom installation type and enabled the Web user interface option.
    • Access Control — To allow or deny access to the McAfee Security for Microsoft Exchange user interface for specific users or groups.
    • SiteList Editor — To specify the location from where automatic updates (including DAT file and scanning engines) are downloaded.
    • Cluster Replication Setup — To replicate the quarantine database, policy configurations and product updates, depending upon the replication settings across Data Availability Group (DAG) aware McAfee Security for Microsoft Exchange installation.
      NOTE: This option is available only on Microsoft Exchange Server 2010 (Mailbox) or (Mailbox + Hub).

Installation using ePolicy Orchestrator 4.0

Use this task to install McAfee Security for Microsoft Exchange through ePolicy Orchestrator 4.0.

  1. Extract MSME_Beta_deployment_x86.zip, MSME _Beta_deployment_x64.zip, MSME76REPORTS.zip and MSME____7600_0409.zip from the package MSME76Beta2EN.ZIP to a temporary location on your ePolicy Orchestrator computer.
  2. Log on to ePolicy Orchestrator as an administrator.
  3. Click Software | Check In Package. The Package page appears.
  4. Select the Package type as Product or Update (.ZIP) and browse in File path to locate MSME_Beta_Deployment_x86.zip (for Microsoft Exchange Server 2003) or MSME_Beta_Deployment_x64.zip (for Microsoft Exchange Server 2007/2010) extracted in the temporary directory.
    NOTE: To check-in the Anti-Spam add-on component, add the MSME_Beta_AS_Deployment.zip file.
  5. Click Next, then Save.
  6. Click Systems | System Tree | Client Tasks | New Task to install McAfee Security for Microsoft Exchange on the client Exchange server. The Client Task Builder page appears.
  7. In Description, type a Name, Notes for the task and select the Type as Product Deployment (McAfee Agent), then click Next.
  8. In Configuration, select the Target Platforms as Windows.
  9. In Products and components, select McAfee Security for Microsoft Exchange (x86)/(x64) 7.6.1345.xxx from the drop-down list, then select the Action as Install.
    NOTE: To deploy the McAfee Anti-Spam add-on component to the Exchange server, select McAfee Anti-Spam Add-on for McAfee Security for Microsoft Exchange from the drop-down list.
  10. Click Next to schedule this task immediately or as required.
  11. Click Next to view a summary of the task.
  12. Click Save and send an agent wake-up call. Wait for the deployment task to complete.
  13. Click Configuration | Extensions | Install Extension to install the McAfee Security for Microsoft Exchange policy extensions. The Install Extension dialog box appears.
  14. Click Browse, select the extension file MSME____7600_0409.zip, then click OK on the Install Extension page.
  15. Click Configuration | Extensions | Install Extension to install the McAfee Security for Microsoft Exchange report extensions. The Install Extension dialog box appears.
  16. Click Browse, select the extension file MSME76REPORTS.zip, then click OK on the Install Extension page.

Installation using ePolicy Orchestrator 4.5

Use this task to install McAfee Security for Microsoft Exchange through ePolicy Orchestrator 4.5.

  1. Extract MSME_Beta_deployment_x86.zip, MSME _Beta_deployment_x64.zip, MSME76REPORTS.zip and MSME____7600_0409.zip from the package MSME76Beta2EN.ZIP to a temporary location on your ePolicy Orchestrator computer.
  2. Log on to ePolicy Orchestrator as an administrator.
  3. Click Menu | Software | Master Repository. The Packages in Master Repository page appears.
  4. Click Actions | Check In Package. The Package page appears.
  5. Select the Package type as Product or Update (.ZIP) and browse in File path to locate MSME_Beta_Deployment_x86.zip (for Microsoft Exchange Server 2003) or MSME_Beta_Deployment_x64.zip (for Microsoft Exchange Server 2007/2010) extracted in the temporary directory.
    NOTE: To check-in the Anti-Spam add-on component, add the MSME_Beta_AS_Deployment.zip file.
  6. Click Next, then Save.
  7. Click Menu | Systems | System Tree | Client Tasks | Actions | New Task, to install McAfee Security for Microsoft Exchange on the client Microsoft Exchange server. The Client Task builder page appears.
  8. In Description, type a Name, Notes for the task and select the Type as Product Deployment (McAfee Agent), then click Next.
  9. In Configuration, select the Target Platforms as Windows.
  10. In Products and components, select McAfee Security for Microsoft Exchange (x86)/(x64) 7.6.1345.xxx from the drop-down list, then select the Action as Install.
    NOTE: To deploy the McAfee Anti-Spam add-on component to the Exchange server, select McAfee Anti-Spam Add-on for McAfee Security for Microsoft Exchange from the drop-down list.
  11. Click Next to schedule this task immediately or as required.
  12. Click Next to view a summary of the task.
  13. Click Save and send an agent wake-up call. Wait for the deployment task to complete.
  14. Click Menu | Software | Extensions | Install Extension to install the McAfee Security for Microsoft Exchange policy extensions. The Install Extension dialog box appears.
  15. Click Browse, select the extension file MSME____7600_0409.zip, then click OK on the Install Extension page.
  16. Click Menu | Software | Extensions | Install Extension to install the McAfee Security for Microsoft Exchange report extensions. The Install Extension dialog box appears.
  17. Click Browse, select the extension file MSME76REPORTS.zip, then click OK on the Install Extension page.

Silent Installation

Silent installation (or command-line installation) involves installing McAfee Security for Microsoft Exchange locally on a computer without the need for user intervention.

The McAfee Security for Microsoft Exchange installation is performed by the file silent.bat which is in the package MSME76Beta2EN.zip. You can set the properties by editing the silent.bat file.

For example:

  • SET ADMIN_EMAIL_ID=administrator@msme.com
  • SET AUTO_UPDATE=1
  • SET E2003_ROLE=2 [MailBox = 0, Hub = 1, Both = 2]
  • SET DB_PATH_CHANGED=1 DATABASEDIR=<New Postgres DB Locatin>

Cluster Installation

Database Availability Group (DAG) on Exchange Server 2010

Install McAfee Security for Microsoft Exchange on all the nodes of the cluster and then perform the following tasks.

To configure the Cluster Replication in McAfee Security for Microsoft Exchange for 'Quarantine Database':

  1. From the Start menu, click Programs | McAfee | Security for Microsoft Exchange | Cluster Replication Setup.
  2. Select the McAfee Security for Microsoft Exchange Server name from Server name drop down, to retrieve the available servers for replication.
  3. Select the server from Available server(s) list and click >> to add it to the Replication server(s) list.
  4. Click Apply to save the changes.

To manage the Cluster Replication in McAfee Security for Microsoft Exchange:

  1. Select Start Replication service for — To enable the available option for replication.
  2. Select the following option(s) you want to configure:
    • Policy Configuration
    • Engine/DATs
    • Quarantine Database
  3. Click Apply to save the changes. A message Please wait until the replication service is started appears.
NOTE: Quarantine Database replication needs a restart of the McAfee Security for Microsoft Exchange service. After selecting this option from replication user interface, a message will prompt you to restart the McAfee Security for Microsoft Exchange service.

Cluster Continuous Replication (CCR) on Exchange Server 2007

To install McAfee Security for Microsoft Exchange on all the nodes of the cluster, follow the steps mentioned in the Standard Installation section.

NOTE: McAfee Security for Microsoft Exchange 7.6 will not be a cluster aware application on Exchange Server 2007 CCR cluster. Both the nodes have to be managed independently and will work as standalone instances.

Single Copy Cluster (SCC) on Exchange Server 2007 or Exchange Server 2003 Active/Passive cluster

To install McAfee Security for Microsoft Exchange on all the nodes of the cluster, follow the steps mentioned in the Standard Installation section.

NOTE:
  • It is always recommended to install the McAfee Security for Microsoft Exchange on a Passive node first. Do a failover and install on the node that has become Passive now.
  • McAfee Security for Microsoft Exchange 7.6 should be added to the Cluster groups where the Exchange virtual server is present after the installation on the nodes of the cluster.

To add McAfee Security for Microsoft Exchange as a resource to the Cluster group:

  1. In Cluster Administrator, select the Exchange cluster group to which the McAfee Security for Microsoft Exchange resource needs to be added.
  2. From the File menu, select New | Resource. The New Resource wizard appears.
  3. Type a suitable name for the McAfee Security for Microsoft Exchange resource.
  4. From the Resource Type dropdown list, select McAfee Cluster Framework.
  5. From the Group dropdown list, select the Cluster group to which the McAfee Security for Microsoft Exchange resource needs to be added.
  6. Click Next. The Possible Owners screen appears. Check if the nodes of the cluster on which McAfee Security for Microsoft Exchange is installed, are listed in the Possible Owners list.
  7. Click Next. The Dependencies screen appears. Make the current resource McAfee Cluster Framework dependent on a resource of type Physical Disk.
  8. Click Next. The Parameters screen appears. In the Shared Data Drive section, verify if the disk that was selected from the Dependencies screen is displayed.
  9. Click Finish. A confirmation dialog box appears.
  10. Click OK. The cluster resource is successfully created.
  11. In Cluster administrator, right-click on the newly created resource and from the context menu, select Bring Online to start the McAfee Security for Microsoft Exchange 7.6 resource.

    This action copies the relevant files to a folder on the shared disk that was selected earlier and will start the McAfee Security for Microsoft Exchange service on the node.

    Repeat the steps mentioned above for every Exchange group that needs McAfee Security for Microsoft Exchange to be added.

Installing McAfee Anti-Spam Add-On (Evaluation) for Microsoft Exchange

Use this task to install the evaluation version of McAfee Add-On component for Microsoft Exchange. The Anti-Spam add-on extends that protection, adding powerful anti-spam detection and functionality to your McAfee Security for Microsoft Exchange software, so that you can scan incoming e-mail messages for junk messages (spam).

  1. Using an administrative account, log on to the Exchange server.
  2. Create a temporary directory on your local drive.
  3. Download the archive and extract it to a temporary directory you created.
  4. Using Windows Explorer, navigate to the folder where you copied the installation files and from the Setup folder, double-click ASAddOn_x86.exe or ASAddOn_x64.exe depending upon the operating system architecture. The Preparing to Install... dialog box appears, and then the Welcome to the InstallShield Wizard for McAfee Anti-Spam Add-on for Microsoft Exchange dialog box appears.
  5. Click Next. The License Agreement dialog box appears.
  6. Select I accept the terms in the license agreement and click Next. The Ready to Install the Program dialog box appears.
  7. Click Install. The Installing McAfee Anti-Spam Add-on for Microsoft Exchange dialog box appears, displaying a progress bar indicating the features being copied, initialized, and installed.
  8. In the InstallShield Wizard Completed dialog box, select Show the Windows Installer log to open the Microsoft Windows Installer Log application. This is not applicable on a 32-bit computer.
  9. Click Finish.

Testing your McAfee Security for Microsoft Exchange installation

When you have completed installation of McAfee Security for Microsoft Exchange, we recommend that you test the installation to ensure that the software is installed properly and can detect viruses and spam within the email messages.

The recommended method to test an anti-virus product is to attach an EICAR anti-virus test file to an email message, and to send the message through the Exchange server where you’ve just installed McAfee Security for Microsoft Exchange.

The EICAR standard anti-virus test file was created jointly by several anti-virus vendors throughout the world to implement a standard by which customers can verify their anti-virus installations.
NOTE: This file is not a virus. Ensure that you delete the file when you have finished testing your installation to avoid alarming unsuspecting users.

To test your installation:

  1. Copy the following line into its own file, making sure you do not include any spaces or line breaks. Save the file with the name EICAR.COM. 
    X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

    The file size will be 68 bytes.

  2. Make sure McAfee Security for Microsoft Exchange service is up and running. Send a mail using your mail client with Eicar.Com as an attachment. Check the mail in the recipient’s mailbox. The mail will contain a file warning.txt attached which replaces the sample virus file Eicar.Com. This action is as per the default settings of the product.
  3. McAfee Security for Microsoft Exchange replaces the EICAR test file with an alert message.
    Important: Please note that this file Eicar.Com is NOT A VIRUS. For more information on the EICAR test file, visit: http://www.eicar.org

Uninstalling McAfee Security for Microsoft Exchange

Use this task to remove McAfee Security for Microsoft Exchange from the Exchange server or from the cluster nodes.

Removing this installation

  1. From the Start menu, click Settings | Control Panel | Add or Remove Programs.
  2. Select McAfee Security for Microsoft Exchange, then click Remove.
    NOTE:
    • You now have an option to preserve the quarantine database during the unistallation of McAfee Security for Microsoft Exchange.
    • Before removing any Exchange Server role, modify McAfee Security for Microsoft Exchange to remove the role that is not required and its components. Use Add/Remove Programs to do this.

Cluster uninstallation

To remove from Cluster Continuous Replication (CCR) on Exchange Server 2007 or Single Copy Cluster (SCC) on Exchange Server 2007 or Exchange Server 2003 Cluster

  1. Remove all the resources of McAfee Security for Microsoft Exchange 7.6 from the cluster groups.
  2. Make the nodes of the cluster as passive and uninstall McAfee Security for Microsoft Exchange 7.6 as mentioned in the Removing this installation section. Repeat this on all nodes of the cluster.
NOTE: Uninstalling the software from the cluster does not delete the McAfee Security for Microsoft Exchange folder on the shared drive. Delete this folder manually after uninstalling the software.

Database Availability Group (DAG) on Exchange Server 2010

  1. From the Start menu, click Programs | McAfee | Security for Microsoft Exchange | Cluster Replication Setup.
  2. Select the McAfee Security for Microsoft Exchange Server name from Server name drop-down list.
  3. Remove the server listed under Replication server(s) using the << option.
  4. Select Stop Replication service, then click Apply.
  5. Repeat the steps mentioned in Removing this Installation section on all the nodes of the cluster.
    NOTE: Repeat steps (2) and (3) to remove Replication server(s) for all the available Servers.

Uninstalling McAfee Anti-Spam Add-On (Evaluation) for Microsoft Exchange

Use this task to uninstall McAfee Anti-Spam Add-On (Evaluation) for Microsoft Exchange.

  1. From the Start menu, click Settings | Control Panel | Add or Remove Programs.
  2. Select McAfee Anti-Spam Add-On for Microsoft Exchange, then click Remove or Uninstall.

Finding product documentation

McAfee provides the information you need during each phase of product implementation, from installing to using and troubleshooting. After a product is released, information about the product is entered into the McAfee online KnowledgeBase.

  1. Go to the McAfee Technical Support ServicePortal at http://mysupport.mcafee.com.
  2. Under Self Service, access the type of information you need:
    For user documentation For the KnowledgeBase
    1. Click Product Documentation.
    2. Select a Product, then select a Version.
    3. Select a product document.
    • Click Search the KnowledgeBase for answers to your product questions.
    • Click Browse the KnowledgeBase for articles listed by product and version.

Contact information

McAfee Support Notification Service

Frequently Asked Questions: https://kc.mcafee.com/corporate/index?page=content&id=KB67828

Threat Center

McAfee Labs: http://www.mcafee.com/us/mcafee_labs/index.html

McAfee Threat Center: http://vil.nai.com

McAfee Avert(r) Labs WebImmune (logon credentials required): https://www.webimmune.net/default.asp

Sign up for McAfee Labs Virus News: http://vil.nai.com/vil/signup_DAT_notification.aspx

Download Site

Homepage: http://www.mcafee.com/us/downloads/

  • Products and Upgrades (requires a valid grant number)
  • Product Documentation
  • Product Evaluation
  • McAfee Beta Program

Technical Support

Homepage: http://www.mcafee.com/us/support/index.html

McAfee Technical Support ServicePortal (logon credentials required): https://mysupport.mcafee.com/eservice_enu/start.swe

Customer Service

Web: http://www.mcafee.com/us/support/index.html or http://www.mcafee.com/us/about/contact/index.html

Phone: +1-888-VIRUS NO or +1-888-847-8766 Monday - Friday, 8 a.m. — 8 p.m., Central Time

Professional Services

Enterprise: http://www.mcafee.com/us/enterprise/services/index.html

McAfee Beta Program

Download site: http://www.mcafeesecurity.com/us/downloads/beta/mcafeebetahome.htm

To submit feedback, email: GroupShield_Exchange_beta@mcafee.com

Worldwide offices

For addresses and phone numbers of worldwide offices: http://www.mcafeesecurity.com/us/contact/home.htm

COPYRIGHT

COPYRIGHT

Copyright © 2011 McAfee, Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of McAfee, Inc., or its suppliers or affiliate companies.

TRADEMARK ATTRIBUTIONS

TRADEMARK ATTRIBUTIONS

AVERT, EPO, EPOLICY ORCHESTRATOR, FOUNDSTONE, GROUPSHIELD, INTRUSHIELD, LINUXSHIELD, MAX (MCAFEE SECURITYALLIANCE EXCHANGE), MCAFEE, NETSHIELD, PORTALSHIELD, PREVENTSYS, SECURITYALLIANCE, SITEADVISOR, TOTAL PROTECTION, VIRUSSCAN, WEBSHIELD are registered trademarks or trademarks of McAfee, Inc. and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners.

LICENSE INFORMATION

LICENSE INFORMATION

License Agreement

NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEBSITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND.